Broker promise

Our promise to our brokers

Our promise to you is simple, we’ll hold our working relationships to the highest standard to deliver the right outcome for you and your clients.
There’ll be understanding. Working with us means working with specialists. Our products, expertise, guidance, solutions and our support come from experience, insight and a desire for continuous improvement.
There’ll be trust. It’s the foundation of any good relationship and it’s built on faith in the fact that we’ll do the right thing; we won’t take that, you, or your clients for granted.
There’ll be commitment. We’ll take the time to understand what’s important to you and strive to exceed expectations with outstanding service.
There’ll be openness. If we get something wrong, we’ll work quickly to rectify it, keeping you informed every step of the way.
Why? Because we want to be your most trusted partner and deliver fair value for your clients.
We believe in doing good

Owned by a charity, all our available profit goes to our owner Benefact Trust, to give back to the communities in which we serve. So when you work with us, you and your clients are also helping support important causes across society.