Making a claim

We are an ethical organisation that has a wealth of experience in dealing with claims in the not-for-profit sector

We recognise that insurance is not the main business activity for charitable organisations so Ansvar can provide expertise and specialist products and services that can help them to focus on their core charitable objectives. 
 
We pride ourselves in: 
 
  • Prompt processing and decision making 
  • Commitment to paying claims fairly 
  • Caring and approachable staff
 
At some time you may need to make a claim on your insurance policy. Check the policy carefully to see that cover applies. If in doubt, contact your insurance broker.

Contact Details

 
You can register a claim online or contact us by telephone on our 24-hour dedicated claims number 0345 606 0431; letter; email ansvarclaims@ansvar.co.uk or via your insurance advisor.
 
If you have a complaint please email ansvar.complaints@ansvar.co.uk
 
IMPORTANT: DO NOT DELAY IN ADVISING YOUR INSURANCE BROKER OR ANSVAR WHEN YOU BECOME AWARE OF A POSSIBLE CLAIM.